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Résoudre des problèmes avec le design thinking: dix histoires de ce qui fonctionne

by Liedtka, Jeanne; King, Andrew;... | HC | Good
4,63 $US
Environ6,33 $C
État :
Bon
Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, ... En savoir plussur l'état
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Caractéristiques de l'objet

État
Bon
Un livre qui a été lu, mais qui est en bon état. La couverture présente des dommages infimes, par exemple des éraflures, mais aucun trou ni aucune déchirure. Dans le cas des livres à reliure, la jaquette peut ne pas être incluse. La reliure présente des traces d'usure minimes. La plupart des pages ne sont pas endommagées et les plis, les déchirures, les passages soulignés ou surlignés et les inscriptions en marge sont minimes. Il n'y a aucune page manquante. Afficher toutes les définitions d'état(s'ouvre dans une nouvelle fenêtre ou un nouvel onglet)
Remarques du vendeur
“Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, ...
Binding
Hardcover
Weight
1 lbs
Product Group
Book
IsTextBook
No
ISBN
9780231163569
Book Title
Solving Problems with Design Thinking : Ten Stories of What Works
Publisher
Columbia University Press
Item Length
0.9 in
Publication Year
2013
Type
Textbook
Format
Hardcover
Language
English
Illustrator
Yes
Item Height
0.1 in
Author
Andrew King, Kevin Bennett, Jeanne Liedtka
Genre
Design, Business & Economics
Topic
Personal Success, Decision-Making & Problem Solving, General, Product, Management
Item Weight
18.8 Oz
Item Width
0.6 in
Number of Pages
232 Pages

À propos de ce produit

Product Information

Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can affect business results. However, most managers lack a sense of how to use this new approach for issues other than product development and sales growth. Solving Problems with Design Thinking details ten real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations, including the City of Dublin and Denmark's The Good Kitchen. Using design skills such as ethnography, visualization, storytelling, and experimentation, these managers produced innovative solutions to such problems as implementing strategy, supporting a sales force, redesigning internal processes, feeding the elderly, and engaging citizens. They elaborate on the challenges they faced and the processes and tools they used, providing a clear path to implementation based on the principles and practices laid out in Jeanne Liedtka and Tim Ogilvie's Designing for Growth: A Design Thinking Tool Kit for Managers .

Product Identifiers

Publisher
Columbia University Press
ISBN-10
0231163568
ISBN-13
9780231163569
eBay Product ID (ePID)
166582150

Product Key Features

Book Title
Solving Problems with Design Thinking : Ten Stories of What Works
Number of Pages
232 Pages
Language
English
Publication Year
2013
Topic
Personal Success, Decision-Making & Problem Solving, General, Product, Management
Illustrator
Yes
Genre
Design, Business & Economics
Type
Textbook
Author
Andrew King, Kevin Bennett, Jeanne Liedtka
Format
Hardcover

Dimensions

Item Height
0.1 in
Item Weight
18.8 Oz
Item Length
0.9 in
Item Width
0.6 in

Additional Product Features

Intended Audience
Scholarly & Professional
Dewey Edition
23
Reviews
This book offers a solid, in-depth look at the power of design thinking to solve organizational problems. Better yet, through real-life examples, it demonstrates a far more important skill: how to uncover the more urgent problems lurking beneath the surface. The authors brilliantly reveal how the design mindset can permeate -- and then transform -- an organization., In a clear and simple style, this book shows how design thinking has been applied successfully to address complex and very different problems in a variety of organizations, both for- and not-for-profit. The ten case studies provide creative and innovative applications of the design principles, providing sufficient detail of use to readers in their own planning processes. The book provides depth of value to the graduate professional classroom while being simple and clear for immediate use by managers., Jeanne Liedtka is dedicated to bringing design concepts and theory down from the stratosphere into the hands of managers tackling everyday problems. She and her co-authors achieve just this in Solving Problems with Design Thinking . Read it once for inspiration and encouragement. Then go back to its pages time and time again for models, tools, lessons, and stories that will transform design thinking a powerful asset for you., Jeanne Liedtka is dedicated to bringing design concepts and theory down from the stratosphere into the hands of managers tackling everyday problems. She and her coauthors achieve just this in Solving Problems with Design Thinking . Read it once for inspiration and encouragement. Then go back to its pages time and time again for models, tools, lessons, and stories that will transform design thinking into a powerful asset for you., In a clear and simple style, this book shows how design thinking has been applied successfully to address complex and different problems in a variety of organizations, both for- and not-for-profit. The ten case studies provide creative and innovative applications of design principles and supply sufficient detail of use to aid readers in their own planning processes. Solving Problems with Design Thinking provides depth of value to the graduate professional classroom while being simple and clear for immediate use by managers.
Grade from
College Graduate Student
Dewey Decimal
658.403
Lc Classification Number
B840.Y33 2014
Table of Content
Foreword 1. Dispelling the Moses Myth 2. Reimagining the Trade Show Experience at IBM 3. Postmerger Integration at Suncorp 4. Transforming B2B Customer Engagement at 3M 5. Rethinking Strategic Planning at SAP 6. Redesigning the Customer Contact Center at Toyota 7. Social Networking at MeYou Health 8. Industry Collaboration in Financial Services with the FiDJI Project 9. Rethinking Subsidized Meals for the Elderly at The Good Kitchen 10. Engaging the Citizens of Dublin 11. Scaling a Design Thinking Competency at Intuit 12. Where Do We Go from Here? Postscript. Educating Managers for Design
Copyright Date
2013

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