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411 Phone Dude

411 Phone Dude

143K items sold
11K followers
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About us

Welcome to our 411 Phone Dude Ebay Store. We first started our store on Ebay in the early 2000s selling our overstock and store returned merchandise from our cellular retail stores. Seeing the need and the value in being able to offer both our in store and online customers lightly used equipment at discounted prices eventually led us to partnering with some of the largest wireless carriers’ distributors and retailers to manage their own store returned and overstock inventory.Please feel free to reach out to us with any questions and save us to your list of favorite sellers. We hope to make you a satisfied buyer, thanks for your interest and consideration.
Location: United StatesMember since: Jan 09, 2008Seller: 411phonedude
Top Rated Seller411 Phone Dude is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Store policies

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Feedback ratings

Last 12 months

Positive4,595- positive feedback in last 12 months
Neutral105- neutral feedback in last 12 months
Negative14- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (22,462)

  • r***e (112)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Wanted to take some time to give a proper feedback, because is not always that you find such a good seller. Item arrived in a day and a half. Item better than described in original packaging. Cudos!!! Defenetly will shop from him again. Than you!
  • 4***d (26)- Feedback left by buyer.
    Past month
    Verified purchase
    Let me just say this is not about the phone but about the seller. Thank you to the seller! This phone came in a reasonable amount of time and the seller was very kind send out a message saying what to do in case of a problem. Seller also didn't leave any smudges on the phone or the box! Wonderful seller would recommend 👌 👍 👏 😀 😍 😊
  • l***l (109)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I purchased a TCL MW513 that had a rare data issue—not the seller’s fault, as all devices are thoroughly tested. The seller was very apologetic and immediately offered a refund or replacement, along with a prepaid return label. The replacement shipped very quickly, worked perfectly, and arrived in brand new condition with a visually brand new appearance. Fantastic price, flawless transaction, fast communication, and top-tier service. Truly a fantastic and highly recommended seller! Seller saved!
  • a***g (274)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described. Fast shipping. Good communication. Packed well. Great value. Highly recommend this seller. A+
  • a***n (29)- Feedback left by buyer.
    Past month
    Verified purchase
    Great seller with fast shipping. There was an issue with the phone but the seller responded quickly and sent the return label the same day. Further discussion led to a prompt refund. I appreciate that they really do a great customer experience.
  • k***a (172)- Feedback left by buyer.
    Past month
    Verified purchase
    The original phone sent had a small defect. The seller immediately offered a remedy and exchanged for a phone that matched the description of the original phone purchased. Great seller and communication. A+++
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!664/1000