Full and rich features, but flawed to not be the best....yet
Pros: I've owned the LG Tone Ultra series beginning with the HBS-810, HBS-820s, and now these. The size of this LG Tone series is preferable for me. Flexible, not clunky and stiff, and I typically don't feel neck fatigue because of its humble footprint. Also, I carry 2 phones, so the multipoint feature is welcome. Overall, the performance in audio and voice quality has improved tremendously. Older models didn't perform as well in voice quality during voice calls -- many clients of mine were complaining of background noise or spotty voice quality -- it didn't make for a good professional Bluetooth headset. I struggled to use the older models during my work day, which translated to less reasons to use them altogether. But with this new series, I hope was delivered. Improved Bluetooth 5.0 technology along with dual mems, quad layer speaker technology delivers both great balanced audio sound with good level of highs and bass, while allowing me to take much clearer voice calls. Multipoint connection is great for someone like me who carries 2 phones simultaneously able to connect this headset to both phones. The LG smartphone app helps me control these headsets from either phones, added features, control and monitoring. Lastly, the best feature of these headsets is the voice feedback, but also the haptic feedback. The haptic feedback is the best feature of these headsets and unique to it from any other Bluetooth headsets I've owned. If I get a call, I like that it vibrates around my neck. I love that. Also, battery life is exceptional. They last me 2 days if needed.
Cons: Only a few but they are quite disruptive to my ability to really enjoy them. First, I must say the Bluetooth connectivity is spotty. It doesn't automatically connect to my devices. With the updated Bluetooth 5.0 connectivity, I had hoped for a much smoother flawless experience, but it just doesn't deliver. I find myself having to search and connect to these headsets many times manually. I had other multipoint headsets that automatically connect to both phones simultaneously, which spoiled me. I had hoped that these LG HBS-835s series would do just that. Instead, I feel like the Bluetooth connectivity is a step down even from the LG HBS820s. Secondly, maybe it's the one I received, but the power plug in seems a bit jenki. I have to jiggle it a little in order to make sure the microUSB connection is getting power therefore properly charging the unit. Lastly, that's just it, I said microUSB -- by now, I was hoping we would already be on USB-c.
Summary: The HBS-835s almost delivers on a near perfect richly featured headset experience. It does deliver on the items that count, voice and audio quality. But the lack of reliable and consistent Bluetooth connectivity draws it down, and unfortunately disrupts the overall experience enough, considering Bluetooth 5.0 technology promises that didn't deliver. So close and yet so far away -- hoping that an update in firmware can solve these simply issues.
Achat vérifié : OuiÉtat : Neuf