Difficult Conversations: How to Discuss What Matters Most , Stone, Douglas
4,49 $US4,49 $US
mar., juin 24, 11:01 PMmar., juin 24, 11:01 PM
Photo 1 sur 1
Galerie
Photo 1 sur 1
Vous en avez un à vendre?
Difficult Conversations: How to Discuss What Matters Most , Stone, Douglas
4,49 $US
Environ6,19 $C
État :
Bon
Un livre qui a été lu, mais qui est en bon état. La couverture présente des dommages infimes, par exemple des éraflures, mais aucun trou ni aucune déchirure. Dans le cas des livres à reliure, la jaquette peut ne pas être incluse. La reliure présente des traces d'usure minimes. La plupart des pages ne sont pas endommagées et les plis, les déchirures, les passages soulignés ou surlignés et les inscriptions en marge sont minimes. Il n'y a aucune page manquante.
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Expédition :
Sans frais Economy Shipping.
Lieu : Imperial, Missouri, États-Unis
Livraison :
Livraison prévue entre le mer. 6 août et le lun. 11 août à 94104
Renvois :
Renvoi sous 30 jours. Le vendeur paie les frais de renvoi.
Paiements :
Magasinez en toute confiance
Le vendeur assume l'entière responsabilité de cette annonce.
Numéro de l'objet eBay :396702988155
Caractéristiques de l'objet
- État
- ISBN
- 9780143118442
À propos de ce produit
Product Identifiers
Publisher
Penguin Publishing Group
ISBN-10
0143118447
ISBN-13
9780143118442
eBay Product ID (ePID)
102925596
Product Key Features
Number of Pages
352 Pages
Language
English
Publication Name
Difficult Conversations : How to Discuss What Matters Most
Subject
Communication Studies, Management Science, Interpersonal Relations, Personal Growth / Success
Publication Year
2010
Features
Revised
Type
Textbook
Subject Area
Language Arts & Disciplines, Self-Help, Psychology, Business & Economics
Format
Uk-B Format Paperback
Dimensions
Item Height
0.6 in
Item Weight
8.2 Oz
Item Length
7.8 in
Item Width
5.1 in
Additional Product Features
Edition Number
10
Intended Audience
Trade
Reviews
"Does this book deliver on its promise of an effective way through sticky situations, whether 'with your babysitter or your biggest client'? It does." --The New York Times "These talented communicators blend a daunting array of disciplines into highly readable and practical advice." --Booklist "I'm on my third reading. Half the pages are dog-eared. This is a mind-bogglingly powerful book. For life." --Tom Peters "A user-friendly guide to mastering the talks we dread . . . a keeper." --Fast Company "Emotional intelligence applied to life's toughest moments." --Daniel Goleman, bestselling author of Working with Emotional Intelligence "The only people who shouldn't read Difficult Conversations are those who never work with people, anywhere." --Peter M. Senge, bestselling author of The Fifth Discipline "How do you confront your ex-spouse who's late picking up the kids? How do you tell a client their project took longer than expected and the bill is twice as high? How do you say 'I'm sorry'? Start by picking up Difficult Conversations ." --Citizen " Difficult Conversations will be appreciated by readers who wish to improve oral communication in all aspects of their daily lives." --Library Journal "Stone, Patton, and Heen illustrate their points with anecdotes, scripted conversations and familiar examples in a clear, easy-to-browse format." --Publishers Weekly "The central insights of Difficult Conversations so resonate with common sense that it is easy to overlook just how remarkable of a book it is . . . a must-read." --Harvard Negotiation Law Review "Examples more clear-headed and advice more precise than we've seen before." --Dallas Morning News "Stone, Patton, and Heen have written an extremely clear and unpretentious exposition of how to develop effective communication skills and a guide to achieving openness and constructive outcomes in dialogue . . . this book is, and probably for some time to come will be definitive." --Southern Communication Journal
Dewey Edition
23/eng/20230119
Grade From
Twelfth Grade
Illustrated
Yes
Dewey Decimal
158.2
Edition Description
Revised edition
Synopsis
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving, The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: - Decipher the underlying structure of every difficult conversation - Start a conversation without defensiveness - Listen for the meaning of what is not said - Stay balanced in the face of attacks and accusations - Move from emotion to productive problem solving
LC Classification Number
BF637.C45S78 2010
Description de l'objet du vendeur
Évaluations comme vendeur (149 928)
Cet objet (1)
Tous les objets (149 928)
- n***n (239)- Évaluation laissée par l'acheteur.Dernier moisAchat vérifiéGood book for used.
- h***e (202)- Évaluation laissée par l'acheteur.Dernier moisAchat vérifiéGreat communication and quick shipping. I felt that the appearance of the item matched the description. Arrived in great condition and for a good value. This seller sells books of the highest quality for used market and I think the quality of the item that they sent is unmatched. Arrived with no bent pages and has the appearance of a new book. Thank you! Will buy from again!
- n***a (215)- Évaluation laissée par l'acheteur.Six derniers moisAchat vérifiéI LOVE this seller!!! This was my first time ordering from this seller and what an amazing experience! Lightning fast shipping! ZERO issues with shipping, condition of book is BETTER than described! A++++ This is a seller I will order from, from now on! The value for the book was excellent! The packaging was PRISTINE and you could tell whoever packaged it really cared! Thank you for such an amazing experience!The Tyranny of Good Intentions: How Prosecutors and Bureaucrats Are Trampling th (#395916161415)
- _***c (562)- Évaluation laissée par l'acheteur.Six derniers moisAchat vérifiéReally great seller. I love that you wrap the books in plastic before putting in the bag! All four books arrived in the condition described. Very happy! Prices are great too!
Évaluations et avis sur le produit
Avis les plus pertinents
- juil. 30, 2019
READ NOW; this book is a game changer
Achat vérifié : OuiÉtat : OccasionVendu par : expressyourselfonline
- févr. 12, 2017
A must have! Wish I had it earlier in life.
Achat vérifié : OuiÉtat : NeufVendu par : grandeagleretail
- sept. 19, 2023
worth reading twice
Achat vérifié : OuiÉtat : OccasionVendu par : thrift.books
- mars 02, 2025
Perfect shape!...
Achat vérifié : OuiÉtat : OccasionVendu par : samobooks
Évaluations comme vendeur (149 928)
Cet objet (1)
Tous les objets (149 928)
- n***n (239)- Évaluation laissée par l'acheteur.Dernier moisAchat vérifiéGood book for used.
- h***e (202)- Évaluation laissée par l'acheteur.Dernier moisAchat vérifiéGreat communication and quick shipping. I felt that the appearance of the item matched the description. Arrived in great condition and for a good value. This seller sells books of the highest quality for used market and I think the quality of the item that they sent is unmatched. Arrived with no bent pages and has the appearance of a new book. Thank you! Will buy from again!
- n***a (215)- Évaluation laissée par l'acheteur.Six derniers moisAchat vérifiéI LOVE this seller!!! This was my first time ordering from this seller and what an amazing experience! Lightning fast shipping! ZERO issues with shipping, condition of book is BETTER than described! A++++ This is a seller I will order from, from now on! The value for the book was excellent! The packaging was PRISTINE and you could tell whoever packaged it really cared! Thank you for such an amazing experience!The Tyranny of Good Intentions: How Prosecutors and Bureaucrats Are Trampling th (#395916161415)
- _***c (562)- Évaluation laissée par l'acheteur.Six derniers moisAchat vérifiéReally great seller. I love that you wrap the books in plastic before putting in the bag! All four books arrived in the condition described. Very happy! Prices are great too!