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Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get...
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Comme neuf
Un livre qui a l’air neuf mais qui a été lu. La couverture ne présente pas d’usure et la jaquette est incluse (dans le cas des livres reliés). Il n'y a aucune page manquante ou endommagée, aucun pli, aucune déchirure, aucun passage surligné ou souligné et aucune inscription en marge. Il est possible que le contreplat porte d'infimes marques d'identification. Le livre présente des traces d'usure infimes.
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Expédition :
Sans frais USPS Media MailTM.
Lieu : Fredericksburg, Virginia, États-Unis
Livraison :
Livraison prévue entre le jeu. 7 août et le mer. 13 août à 94104
Renvois :
Renvois refusés.
Paiements :
Magasinez en toute confiance
Le vendeur assume l'entière responsabilité de cette annonce.
Numéro de l'objet eBay :115825668082
Dernière mise à jour : nov. 16, 2023 00:53:37 HNEAfficher toutes les modificationsAfficher toutes les modifications
Caractéristiques de l'objet
- État
- Binding
- Paperback
- Product Group
- Book
- Source Language
- English
- Country/Region of Manufacture
- United States
- Weight
- 0 lbs
- IsTextBook
- No
- ISBN
- 9780375701207
À propos de ce produit
Product Information
How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: - Who to write to, what to say, what to ask for - The names and addresses of over 600 major companies - How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation - Suggestions on what steps to take to avoid litigation - Consumer Smarts for automobile buyers - How to protect yourself from fraudulent business solicitations - Navigating the courts to ensure the well-being of your family and children - Help in getting proper coverage from your HMO - And--because sometimes the world is on your side--how to write the perfect thank- you note. Delightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, Shocked, Appalled, and Dismayed is an essential resource for anyone who wants to reach out and scold somebody.
Product Identifiers
Publisher
Knopf Doubleday Publishing Group
ISBN-10
0375701206
ISBN-13
9780375701207
eBay Product ID (ePID)
1065655
Product Key Features
Number of Pages
352 Pages
Publication Name
Shocked, Appalled, and Dismayed! : How to Write Letters of Complaint That Get Results
Language
English
Subject
Personal & Practical Guides, Style Manuals, Consumer Guides, Customer Relations, Consumer Behavior, Business Writing
Publication Year
1998
Type
Not Available
Subject Area
Business & Economics, Référence, Language Arts & Disciplines
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
10.9 Oz
Item Length
8 in
Item Width
5.3 in
Additional Product Features
LCCN
98-013819
Dewey Edition
21
Dewey Decimal
381.3
Intended Audience
Trade
Lc Classification Number
Hf5415.52.P48 1998
Description de l'objet du vendeur
Évaluations comme vendeur (2 195)
- b***l (21)- Évaluation laissée par l'acheteur.Dernier moisAchat vérifiéI had a good experience with the seller. The packaging and shipping was secure, and the price was fair. The cassette came as described with no damage and plays just fine. Great seller! Thank you!
- l***t (483)- Évaluation laissée par l'acheteur.Dernier moisAchat vérifiéItem arrived before the delivery date, perfect. Packaging was secure. Item was exactly as described and they to the listing. Everything was flawless. 5 Star seller, highly recommended. Thank you so much for selling to me!
- a***l (379)- Évaluation laissée par l'acheteur.Six derniers moisAchat vérifiéThe item just as described. Very good price, great packaging and super fast shipping! I am very happy with the purchase. I look forward to future business. Thank you!
Évaluations comme vendeur (2 195)
- b***l (21)- Évaluation laissée par l'acheteur.Dernier moisAchat vérifiéI had a good experience with the seller. The packaging and shipping was secure, and the price was fair. The cassette came as described with no damage and plays just fine. Great seller! Thank you!
- l***t (483)- Évaluation laissée par l'acheteur.Dernier moisAchat vérifiéItem arrived before the delivery date, perfect. Packaging was secure. Item was exactly as described and they to the listing. Everything was flawless. 5 Star seller, highly recommended. Thank you so much for selling to me!
- a***l (379)- Évaluation laissée par l'acheteur.Six derniers moisAchat vérifiéThe item just as described. Very good price, great packaging and super fast shipping! I am very happy with the purchase. I look forward to future business. Thank you!