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The Southwest Airlines Way: Using the Power of Relationships to .9780071458276
3,43 GBP
Environ6,19 $C
État :
Très bon
Un livre qui n’a pas l’air neuf et qui a été lu, mais qui est en excellent état. La couverture ne présente aucun dommage apparent et la jaquette (si applicable) est incluse (dans le cas des livres à reliure). Il n'y a aucune page manquante ou endommagée, aucun pli, aucune déchirure, aucun passage surligné ou souligné et aucune inscription en marge. Il est possible que le contreplat porte d'infimes marques d'identification. Le livre présente des traces d'usure infimes.
2 disponibles2 vendus
Expédition :
8,99 GBP (environ 16,22 $C) Standard Int'l Postage.
Les objets provenant de l'étranger pourraient faire l'objet de frais d'administration douanière et de frais supplémentaires.
Lieu : South East, Royaume-Uni
Livraison :
Livraison prévue entre le mer. 2 oct. et le mar. 15 oct. à 43230
Veuillez prévoir un délai supplémentaire si la livraison internationale est assujettie à des formalités douanières.
Renvois :
Renvoi sous 30jours. L'acheteur paie les frais de renvoi.
Paiements :
Magasinez en toute confiance
Le vendeur assume l'entière responsabilité de cette annonce.
Numéro de l'objet eBay :124699385174
Dernière mise à jour : sept. 27, 2024 03:00:48 HAEAfficher toutes les modificationsAfficher toutes les modifications
Caractéristiques de l'objet
- État
- Title
- The Southwest Airlines Way: Using the Power of Relationships to
- ISBN
- 9780071458276
- Publication Year
- 2005
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- The Southwest Airlines Way
- Item Height
- 226 mm
- Publisher
- Mcgraw-Hill Education
- Subject
- Business
- Item Weight
- 390 g
- Item Width
- 152 mm
- Number of Pages
- 336 Pages
À propos de ce produit
Product Information
Management lessons from the world's most profitable airline As a former Southwest insider, I often wondered why other organizations couldn't duplicate the business model. Anyone who wants to understand how it works should read this book. --Libby Sartain, Senior VP of Human Resources, Yahoo Professor Gittell has tackled one of the hottest and most important topics in business circles today--why some airlines continually fly high over the economic wreckage of the rest of the industry. ---Thomas Winkelmann, VP-The Americas, Lufthansa German Airlines Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times. --Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program Fortune magazine calls Southwest Airlines the most successful airline in history. In an industry that regularly loses billions of dollars, Southwest has had 31 consecutive years of profitability.The Southwest Airlines Way reveals the secret to Southwest's remarkable success--high performance relationships--and it creates enormous competitive advantage in motivation, teamwork, and coordination among Southwest employees. Based on Professor Jody Hoffer Gittell's eight years of field research, this book explores Southwest's innovative policies, strategies, and techniques, showing how these methods can be implemented in any organization, and explains how to: * Lead with credibility and caring * Invest in frontline leaders * Hire and train for relational competence * Use conflicts to build relationships * Encourage mutual respect among employees, managers, unions, and suppliers
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-13
9780071458276
eBay Product ID (ePID)
87743703
Product Key Features
Number of Pages
336 Pages
Language
English
Publication Name
The Southwest Airlines Way
Publication Year
2005
Subject
Business
Type
Textbook
Format
Paperback
Dimensions
Item Height
226 mm
Item Weight
390 g
Item Width
152 mm
Additional Product Features
Country/Region of Manufacture
United States
Description de l'objet du vendeur
Informations sur le vendeur professionnel
Numéro de TVA :
- GB 724498118
Évaluations comme vendeur (3 053 528)
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b***e (568)- Évaluation laissée par l'acheteur.
Six derniers mois
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As described.
0***0 (226)- Évaluation laissée par l'acheteur.
Il y a plus d'un an
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Well packaged, excellent book as described. Recommended seller!
h***d (67)- Évaluation laissée par l'acheteur.
Six derniers mois
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Really good considering the age of it. Item received very well packaged. Just as described - ‘very good’. Would have been delivered within its due date but Royal Mail were to blame as they had it in the delivery office but didn’t send someone out to deliver that day. This is an issue with Royal Mail all the time so don’t always assume the seller didn’t send it. Good communication and highly recommend this seller.
x***o (888)- Évaluation laissée par l'acheteur.
Six derniers mois
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What you see is what you get. With checkout complete, item securely packaged it was shipped swiftly. It really adds to the “eBay experience”, restoring your faith in people/eBay sellers when you’ve found something you like, and having checked the description, you need more information, or simply clarification on something, you ask the question(s), the seller then responds with a promptly: filling in the gaps.
A very smooth transaction. I would purchase from this seller again. Thank you.
e***- (252)- Évaluation laissée par l'acheteur.
Six derniers mois
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Very positive experience buying from this seller, the book is as described and very low priced, along with free postage it would be very hard to beat such good value. My purchase was delivered swiftly and securely packaged. I have bought from this seller before and would do again. Communication is excellent and I can highly recommend this seller for great service and unbeatable value. 5 🌟 all round.